Apology over inside-out windows on tower blocks

26 March 2025

Residents of the Chalcots Estate in north London were shocked to discover replacement windows had been installed inside out after years of disruptive safety works to remove dangerous cladding similar to that used on Grenfell Tower. Despite Camden Council’s assurance that the error poses no safety risk and won’t incur additional costs or delay the overall project, residents expressed frustration, anxiety, and concern over quality control. The council has apologised and pledged to fix the issue promptly, with corrective work taking around 40 minutes per window and being independently checked.

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