If a mortgage lender has declined to lend on your flat, or a buyer's mortgage application has failed because of a survey or valuation, we can help. As cash buyers, we are not subject to any lender's requirements.
We buy unmortgageable flatsDirect cash sale, no lenderWe buy unmortgageable flatsNo chain, no public viewings
What Makes a Flat Unmortgageable?
A flat becomes unmortgageable when most or all mortgage lenders will not lend on it. The reasons fall into three groups: the flat itself, the lease and the building it sits in.
Whatever the cause, the pool of buyers shrinks to people who can pay cash. That usually means fewer viewings, lower offers and a longer time on the market.
Many sellers only find out when a sale falls through. The buyer's lender sends a valuer, reads the report and declines the mortgage, often weeks after you accepted the offer. If that happens, find out why before you put the flat back on the market, as the next buyer's lender is likely to reach the same view.
Can the problem be fixed?
Some causes can be fixed and some cannot. A short lease can be extended, although the reforms in the Leasehold and Freehold Reform Act 2024 that would make this cheaper are not yet in force. An onerous ground rent clause can sometimes be changed by a deed of variation with the freeholder (a legal document that alters the lease). In a block of 11 metres or more, you may not need an EWS1 form (a fire safety assessment of the outside walls). Many large lenders will now lend if the building is in a funded remediation scheme, where the government or developer pays for the work, or you can provide a Leaseholder Deed of Certificate (a form confirming whether your lease is protected from building safety costs). Unrepaired defective construction, or a flat above a takeaway, is much harder to change. Where a fix is possible, weigh its cost and the time it takes against selling the flat as it stands.
Taller blocks and building safety
If your block is at least 11 metres high or has five or more storeys, check whether your lease qualifies for protection under the Building Safety Act 2022. If it does, you pay nothing towards replacing unsafe cladding and no more than a capped amount towards other historic safety defects. The protection also passes to your buyer. Your solicitor will usually ask you to complete a Leaseholder Deed of Certificate to show whether it applies. These rules cover England; Wales has its own Building Safety (Wales) Act 2026, which is still being brought into force. This is general information, not legal advice, and your solicitor can confirm how the rules apply to your building.
We buy flats that lenders turn down for all of the reasons on this page. We have done so since 2003, so we can usually tell you quickly whether we can make an offer.
Types of Unmortgageable Flat We Buy
Each case has its own complications. We assess them all before making an offer.
Cladding and EWS1 Issues
After the Grenfell Tower fire, lenders began asking for an EWS1 form (a fire safety assessment of the outside walls) on many blocks with cladding or balconies. Since January 2023, many large lenders will also lend on flats in blocks of 11 metres or more without one. The building needs to be in a funded remediation scheme, or the seller needs to provide a Leaseholder Deed of Certificate. Lending still often stops where works are needed and nobody has agreed to pay for them. We buy these flats whatever stage the building has reached.
Short Lease
Below 70 years most lenders will not lend, and many want 80 or more years left. A short lease is one of the most common reasons a flat becomes cash-only. We buy short lease flats without asking you to extend the lease first. Our offer reflects the cost of extending, and we show you how we have allowed for it.
Defective Lease Clauses
Lenders may treat some lease clauses as onerous, meaning unusually harsh on the leaseholder. Common problems include ground rent that doubles every 10 or 15 years, no proper repairing or insuring obligations, and restrictions on who can live in the flat. These can make a flat hard to mortgage even with a long lease. They are often spotted by the buyer's solicitor late in the sale, which is when many sales fall through. We check the lease before we make our offer.
Non-Standard Construction
Some post-war building systems cause lenders problems. Large panel system (LPS) blocks need a satisfactory structural report on the whole block. Many prefabricated reinforced concrete (PRC) types are officially classed as defective under the Housing Act 1985 until they have been repaired. Ordinary concrete-framed blocks are usually fine. As a cash buyer, we do not need a lender to accept the construction type.
Structural Issues
Subsidence, damp, failing roof structures or other defects identified by a surveyor can lead some lenders to refuse to lend, and others to hold back part of the loan until specified repairs are done (a retention). Flats with known structural problems are hard to sell through an estate agent. We allow for the cost of repairs in our offer and buy the flat in its current condition.
Why Sellers of Unmortgageable Flats Choose Us
If your flat is hard to mortgage, you have three main ways to sell it: through an estate agent, at auction or direct to a cash buyer like us. Each has trade-offs. The right one depends on what matters most to you: the highest price, a fixed completion date or taking the risk of another lender refusal out of the sale.
Selling through an estate agent
An estate agency sale (sometimes called private treaty) usually gives you the best chance of the highest price. But most buyers need a mortgage, so if lenders turn the flat down, you are left with the cash buyers and investors who happen to find the listing. That means fewer buyers and a longer time on the market. There is also a risk that any buyer who does apply for a mortgage is turned down at the valuation stage.
Selling at auction
A traditional unconditional auction often suits an unmortgageable flat, as many auction buyers are cash investors who expect difficult titles. Contracts exchange when the hammer falls, and completion usually follows within 28 days, or whatever the auction terms say. The buyer is legally bound from that moment, so if their funding falls through, they risk losing their deposit rather than simply walking away. The trade-off is price: auction results are typically below open-market value, and there are fees to pay.
Selling direct to us
This is often the simplest route, especially when a sale has already fallen through: there is no lender, no mortgage survey and no chain. We give you an initial figure within 24 to 48 hours to show whether we can help. We then view the flat, and the written offer that follows is the price we intend to pay. If something material comes up during the legal work, we discuss it with you openly rather than use it to cut the price. The trade-off is that our offer is usually the lowest of the three routes, as it reflects the risk and cost we take on.
Which route is right for you?
If you have time and want the highest possible price, an estate agency sale is the usual starting point, though a cash-only buyer pool keeps it slow. If you want a fixed completion date and buyers who are used to problem flats, a traditional auction may suit you better. If a sale has already fallen through at the valuation stage and you want certainty, selling direct lets you sell the flat as it stands.
Frequently Asked Questions
We can, as lender rules do not apply to us. Many lenders will not lend without an EWS1 form (a fire safety assessment of the outside walls). Others will accept proof instead that the building is in a funded remediation scheme or that the leaseholder protections apply. We look at the likely cost of any remediation work, who is paying for it and how far it has got, and reflect that in our offer.
We assess the flat ourselves and do not rely on a mortgage valuation. A down-valuation is the view of a valuer working for one lender on what the flat is worth as security for a loan, and it does not bind us. We view the flat and base our offer on our own valuation. It may be higher or lower than the lender's figure, as it also reflects the cost and risk of the issue that put the lender off.
We do. A sale that has fallen through because of an EWS1 issue, a defective lease clause or a lender refusing to lend is often much simpler with a cash buyer. No lender needs to approve the flat. Once we have assessed the flat, we can often complete in as little as 3 to 4 weeks after you accept our offer. Paperwork from the freeholder or managing agent can still affect the timetable.
We assess all the issues together and make a single offer that reflects the whole picture. A short lease and a cladding problem together will lower the offer compared with a flat that has neither, but the combination does not stop us buying.
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